NO Fineprints!

TERMS OF USE

General
J Rental Centre Pte Ltd (JRC, "us", "our" or "we") is a collaborative rental service that brings together Event Logistics, Gear and Spaces Owners to rent out their their clothing, equipment and studios. JRC does not directly own any of the clothing, equipment or studio listed on the website, but has deemed its Partners trustworthy and proficient in conducting rentals to Renters. While we strive to keep the database as updated as possible, we make no guarantees that the item will be exactly as listed on the site, nor that the requested Event Logistics, Gear and Spaces would be available for any requested date.

Inquiry
The Renter is required to create an account to make an inquiry for Event Logistics, Gear and/or Spaces from Owner(s).

Workflow:
Renter selects Gear(s), Event Logistics and/or Space(s), date(s) and/or timing(s) that they are interested in renting and gets a quote. Information required from Renter at this point:
Date(s) (and timing for Spaces) of shoot
Name, Contact Infomation (through account creation)
An email will be sent to Renter for reference and Owner(s) will check if the item(s) or space(s) is available for rental. At this point, the rental is still not confirmed. Should item(s) or space(s) be requested from 2 or more Owners, JRC will generate separate inquiries accordingly.
If the item(s) or space(s) is available, Renter will receive another email to select payment options and proceed with booking. If unavailable, Renter may proceed to check if other item(s) or space(s) are available instead and make another inquiry.
For Clothe(s) and Gear(s) requested from 2 of more locations, a courier service might be used (for non-expensive or excessively bulky items) to allow Renters to have a smoother pick up and return experience. Fees would be dependent on the locations.
Should Renter like to modify their inquiry, the second step would be repeated to ensure that no mistakes are made during the rental process.

We encourage customers to put in their inquiries early so that our Owners can confirm availability of the item(s) or spaces, increasing the chances of a successful rental. We strive to get back to you on availability within 1 hour, but make no promise to do so.

Bookings
After the Renter has confirmed the item(s) or space(s) and date(s) (and timings for spaces) that he/she wants to rent and his/her preferred payment method, JRC would collect personal information (photo of both sides of Renter's IC and recent bill addressed to him/her) and payment (in the case of credit card or bank transfer options). A booking email will be sent to the Owner with the invoice (to be printed), and a booking confirmation to the Renter for reference and with Owner(s) contact information.

At this point, it is understood that both the Owner(s) and Renter are committed to the hire of Gear(s) and are obliged to honour the agreement laid out on the website or in this document at bit.ly/jrentalterms. For Event Logistics and Gear, Renters should liaise with the owner as soon as the booking is confirmed to schedule the pick up and return timings. Renters of Space(s) should also liaise with the owner in advance about his/her booking and arrival.

Event Logistics Collection, Usage & Return

The contact details of the Owner(s) will be passed to the Renter to arrange timing for collection. Owner(s) will also collect cash for the rental should that be the selected mode of payment. These are the standard collection/return timings (subject to Owner(s) availability):
- Collection: One day before booking (after 6pm);
- Return: One day after booking (before 12noon).

Renters are to do a thorough physical inspection of the Event Logistics upon collection and sign the invoice. Renter should NOT collect any damaged items or sign the invoice for incomplete rentals and should inform JRC immediately should such a situation arise. Owners will do the same inspection on the Event Logistics upon return and sign for the return on the invoice if all the items are received in the same condition as issued. Owners may collect a deposit up to the retail value listed on the website for Event Logistics that are missing or damaged upon return while finding the costs to replace/repair from a supplier or repair shop. JRC should be kept in the loop of any such incidents to update our records.

Renters may be subjected to identity check by the Owner to match their I/D to the invoice details. If a Renter has assigned someone to collect on his/her behalf, the person collecting should come with an authorisation letter that includes both parties’ Name, NRIC & Signature to be submitted to the Owner for keeping. The authorised personnel should then sign the rental invoice on behalf of the Renter. Owners may choose not to rent out their equipment to any party whom they deem untrustworthy or let JRC know if they wish to collect additional deposits or other forms of collateral as a precondition to making a rental.

Gears Collection, Usage & Return
The contact details of the Owner(s) will be passed to the Renter to arrange timing for collection. Owner(s) will also collect cash for the rental should that be the selected mode of payment. These are the standard collection/return timings (subject to Owner(s) availability):
Collection: One day before booking (after 6pm);
Return: One day after booking (before 12noon).

Renters are to do a thorough physical and functional check on the Gear(s) upon collection and sign the invoice. If there are disputes, JRC should be informed and the Renter should not collect any damaged/faulty item(s). Owners should do the same physical and functional check on the Gear(s) upon return and sign for the return on the invoice if the Gear is received in the same condition as rented out. Owners may collect a $200 deposit for items that are missing or damaged upon return while finding the costs to replace/repair from a supplier or the relevant service centre. JRC should be kept in the loop of any such incidents to update our records.

Renters may be subjected to identity check by the Owner to match their I/D to the invoice details. If a Renter has assigned someone to collect on his/her behalf, the person collecting should come with an authorisation letter that includes both parties’ Name, NRIC & Signature to be submitted to the Owner for keeping. The authorised personnel should then sign the rental invoice on behalf of the Renter. Owners may choose not to rent out their equipment to any party whom they deem untrustworthy or let JRC know if they wish to collect additional deposits or other forms of collateral as a precondition to making a rental.

Space Usage
The Renter may use the Space(s) during the duration that he/she has made the booking and payment for. The Renter should do a thorough physical and functional check of the Space, its equipments and amenities prior to using the Space. Should there be defects found in the Space or its amenities/equipments, or should any amenities or equipments listed on the website be absent, it should be raised and noted by the Owner to prevent misunderstandings. The Renter may also choose not to proceed with the rental if he/she deems that the missing/damaged item(s) are essential to his/her purpose of renting the Space. JRC should be kept in the loop of any such developments to help the Renter explore alternatives and update our records.

Owner(s) will do the same physical and functional checks of each Space and its amenities and equipments upon the completion of Renter's usage. If the place or any item(s) are found to be missing or damaged, the Renter will be liable for it and a deposit would need to be paid based on estimated cost to remedy the situation and any revenue forgone (i.e. rentals ahead that cannot be fulfilled due damage done). Owner(s) will proceed to source for a supplier's quote to replace or repair the space or item(s) and bill it to the Renter(s). JRC should be kept in the loop of any such incidents to update our records.

If a Renter has assigned someone to use the Space(s) on his/her behalf, the person utilising the Space(s) should come with an authorisation letter that includes both parties’ Name, NRIC & Signature to be submitted to the Owner for keeping. The authorised personnel should then sign the rental invoice on behalf of the Renter. Owners may choose not to rent out their Space(s) to any party whom they deem unfit to use his/her space and will inform JRC so that we may explore alternatives and update our records.

Extension of rental timing is subject to availability and fully at the Owners’ discretion. Rates will be based on creation of a new Space rental inquiry from jrc.sg. The Renter should make another inquiry on the spot for the extension period and have the Owner mark it as available and proceed with payment if time permits. If time does not permit, the Owner may manually write in the additional amount on the initial invoice and have both parties sign and the Renter make payment via cash for the extension. JRC should be kept in the loop of any such incidents to update our records.

In the event of a no-show by the Renter, he/she will receive no refund for the Space he/she booked. The same applies for latecomers or early handovers in the event where a Space has been booked for 10 hours but the Renter realises he/she only requires it for 8. Advanced cancellation of Space(s) rentals by Renter(s) will be subject to the following charges (including all credit card fees) based on when the cancellation is made:

>1 Week: 10%
>3 days: 25%
>1 day: 50%
>2 hours: 75%
<2 hours: 100%

The refund may take up to 10 working days to process and repeat Cancellations (whether within 72 hours or not) would result in blacklisting of renter; please inform JRC should you encounter such cases.

Payment with Braintree
JRC uses Braintree, a division of PayPal, inc. (Braintree) for payment processing services. By using the Braintree payment processing services, you agree to the Braintree Payment Services Agreement available at https://www.braintreepayments.com/legal/gateway-agreement, and the applicable bank agreement available at https://www.braintreepayments.com/legal/cea-wells.

 

Release of JRC
If you have a dispute with one or more JRC associates, users, partners, managers, directors or officers, you release JRC (and our Affiliates, and our and their respective officers, directors, agents, joint ventures, employees and suppliers) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Website will be free from viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or any services or items through the website or to your downloading of any material posted on it, or on any website linked to it. Your use of the website, its content and any services or items obtained through the website is at your own risk. The website, its content any other services or items obtained through the website are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the website. Without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the website, its content or any services or items obtained through the website will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that our site or server that makes it available are free of viruses or other harmful components or that the website or any service or items obtained through the website will otherwise meet your needs or expectations. The company hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose. The foregoing does not affect any warranties, which cannot be excluded or limited under applicable law.

Limitation of Liability
There will be no situation where JRC, It’s affiliates, associates, partners, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items through the website or such other websites including direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. The Foregoing does not affect any liability, which cannot be excluded or limited under applicable law.

 

PRIVACY

100% Commitment

Personal Data
J Rental Centre Pte Ltd is committed to protecting your privacy. The company, collect personal information in order to process any application or service you have requested as per our terms of service. By filling up your email and contact number, and providing us with other personal details to process the RA, you agree that we may collect, use and disclose your personal data, as provided online, through our customer service hotline or physically, for the purposes of facilitating the rental, marketing or promotional messages and other forms of communication. Your data will be used in accordance with the Personal Data Protection Act 2012 and our data protection policy.

The following documents will be sought for first-time renters, and may be requested from time to time to keep our records up to date:

Singaporeans/PR:

  • Your I/C
  • A recent bill addressed to You
  • A Guarantor above the age of 18 would be required for all minors (below 18 years of age) who are keen on making a booking. The documents documents as above mentioned would be required of the guarantor and he/she should be present for collection or write a letter of authorisation for another party to collect on his/her behalf.

Non-Residents/Work Permit Holders/Tourists:

  • Your passport (Will be retained for the duration of the rental unless a full deposit on the item’s cost is paid to the J Rental Centre Partner(s).)
  • A recent bill addressed to You (where applicable).
  • A Singaporean Guarantor with the above documents may also do the booking on a foreigner’s behalf, should he or she be unwilling/unable to release the said documents or deposit in (1).

RENTAL AGREEMENTS